Effective Date: March 1, 2019
This Refund and Cancellation Policy outlines the terms regarding payments and service cancellations for services provided by ofstarpromo.com (“we”, “our”, or “us”).
By purchasing any service from https://ofstarpromo.com, you agree to the terms described in this policy.
1. Service Description
ofstarpromo.com provides promotional and management services for adult content creators. These services may include profile promotion, marketing assistance, and creator management support.
2. Refund Policy
Due to the nature of digital and promotional services, all sales are generally considered final once the service has been delivered or work has started.
Refunds may only be considered in the following situations:
- A payment was made in error or duplicated
- The purchased service was not delivered as described
- A technical issue prevented the service from being provided
Refund requests must be submitted within 7 days of the original purchase date.
We reserve the right to review each refund request individually.
3. Cancellation Policy
Clients may request cancellation of a service before work has started.
If a cancellation request is received before any work has begun, a partial or full refund may be issued at our discretion.
Once a promotional campaign or management service has started, cancellation may not be possible.
4. Chargebacks
Customers are encouraged to contact us before initiating a chargeback with their payment provider.
Filing a chargeback without first attempting to resolve the issue may result in the suspension or termination of services.
5. Contact for Refund Requests
To request a refund or cancellation, please contact us with your payment details and order information.
Email: contact@ofstarpromo.com
Website: https://ofstarpromo.com
6. Policy Updates
We reserve the right to update or modify this Refund & Cancellation Policy at any time. Updates will be posted on this page with a revised effective date.